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UK High Street Faces Record Job Losses Amid Economic Struggles

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The UK high street has experienced its biggest annual job losses since the pandemic, shedding nearly 170,000 retail positions in 2024, as shops continue to battle with rising taxes, escalating costs, and weakening consumer demand.

According to data from Altus Group and the Centre for Retail Research (CRR), the total number of retail job losses this year has reached 169,395, marking a 42% increase from 2023. The ongoing strain has been highlighted by the high-profile closures of major retailers including The Body Shop, Ted Baker, Homebase, Carpetright, and Lloyds Pharmacy, all of which have struggled under the mounting economic pressures.

Joshua Bamfield, director of CRR, attributed the job losses to a combination of higher operational costs, inflationary pressures, and government caution regarding the economy, which has eroded consumer confidence and led to tighter household budgets. “Consumers are becoming more cautious, and retailers are feeling the squeeze,” Bamfield explained.

Retailers are now bracing for an even tougher 2025, with forecasts predicting that an additional 200,000 jobs could be lost as a result of new policy measures. Two key upcoming changes are expected to significantly impact the industry: a reduction in business rate relief and a sharp increase in employers’ National Insurance Contributions (NICs).

Altus Group estimates that business rates will rise by £688 million annually when the current 75% discount drops to 40%. Meanwhile, Chancellor Rachel Reeves’s plan to raise NICs from 13.8% to 15% and lower the threshold to £5,000 is expected to add further financial strain on retailers, particularly affecting part-time workers, who make up half of the retail workforce.

Recent data from the Office for National Statistics reveals that retail employment has fallen to 3.6 million, down from over 4 million in 2019. November’s retail sales volumes were also 1.6% below pre-pandemic levels, and Boxing Day footfall was nearly 5% lower than in 2023, according to MRI Software.

Despite these challenges, the Treasury has defended its economic measures, arguing that 40% business rates relief will remain in place for 250,000 properties, and a permanent lower rate will be introduced in 2026. The government also emphasized that over half of employers will either see no change or a reduction in their NICs bill.

As the retail sector faces continued adversity, the coming months will be crucial in determining whether these measures can help stabilize the industry or whether more significant disruptions lie ahead.

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Britain’s Presence at CES Declines, Raising Concerns Over Innovation Potential

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Britain’s participation in the Consumer Electronics Show (CES), the world’s largest technology trade fair, has significantly decreased in recent years, according to Gary Shapiro, CEO of the Consumer Technology Association (CTA), which organizes the event.

Shapiro expressed disappointment over the UK’s reduced engagement at the show, calling it “a shame” and noting that it “doesn’t make sense” given the country’s ongoing potential in technological innovation. He highlighted that other European nations, such as France and the Netherlands, had a stronger presence in Eureka Park, the section of CES dedicated to start-ups. He even noted that Ukraine had a more visible presence at the event than the UK, adding that the British government no longer provides the same level of support it once did for such international events.

CES, held annually in Las Vegas, draws thousands of exhibitors and around 400,000 visitors. It is a major global platform for the latest in technology, attracting both industry giants like Microsoft and a wide array of smaller start-ups. This year, only 41 UK companies are scheduled to attend the event, including BT Group’s incubation arm, Etc, healthtech company Elvie, and location-based service provider what3words.

The decline in UK attendance stands in stark contrast to 2019, when over 100 British firms participated under the leadership of then-International Trade Secretary Liam Fox. During that year’s show, eight UK companies won innovation awards, and the government touted “millions of pounds worth of deals” signed as a result. Shapiro described it as “crazy” that the UK no longer places as much focus on CES, considering the historic ties between the two countries.

“We are the largest technology event in the world by far,” Shapiro emphasized, noting that CES attracts over 50,000 international visitors and remains the largest business event in the United States.

Experts are now questioning whether the UK’s reduced presence at CES signals a broader shift in its tech industry, particularly given the current climate of innovation and international collaboration. Despite the decline in UK attendance, CES continues to serve as a vital venue for tech companies to showcase their innovations to a global audience, sparking both concern and calls for greater investment in the UK’s presence at future events.

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HMRC Launches New Disclosure Service for R&D Tax Relief Overclaims

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HM Revenue & Customs (HMRC) has introduced a new disclosure service for businesses that have unintentionally overclaimed research and development (R&D) tax relief and failed to correct their returns. This move is part of the government’s ongoing efforts to combat misuse of the scheme, which has reportedly cost the Treasury over £1 billion in lost revenues.

The initiative targets companies that may have overstated their R&D expenditure in good faith, rather than those engaged in deliberate fraud. It follows a significant rise in HMRC investigations into questionable R&D claims, with the total amount of tax under review reaching £641 million this year, according to the department’s latest annual report.

R&D tax credits are designed to encourage businesses to invest in innovative projects, offering financial support for qualifying activities. However, the generosity of the scheme has also made it a target for fraudulent claims and organised criminal activity, with an estimated £1 in every £4 of the relief being lost to abuse in 2020-21.

Dawn Register, a tax dispute resolution partner at BDO, emphasized that companies now have various options to rectify their tax affairs. She noted that many “unscrupulous ‘claims’ agents” have taken advantage of the R&D tax credit system in recent years. “If a company now realises its past claims were ‘speculative’, a voluntary disclosure is definitely the best course of action,” she advised.

The new disclosure service is aimed at businesses that may have inadvertently overclaimed and wish to come forward voluntarily to amend their tax returns. HMRC has made clear that it is focusing on companies that may have made honest mistakes, but the service also acts as a deterrent to those who may attempt to exploit the system in the future.

As part of its crackdown on the misuse of the R&D tax relief scheme, HMRC has been stepping up its investigations and is continuing to scrutinize claims more closely. The department’s report highlighted the growing concerns surrounding the scheme’s integrity, and the new disclosure service is seen as a vital step in addressing these challenges.

For businesses looking to rectify overclaims, HMRC’s service provides a streamlined route to amend their returns and reduce potential penalties. The government is also urging companies to take responsibility for their claims, ensuring that they remain compliant with tax regulations and avoid any potential future disputes.

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Train Passengers Face Five Months of Disruption as RMT Announces Sunday Strikes on West Coast Main Line

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Train passengers on the West Coast Main Line are facing up to five months of disruption, as the Rail, Maritime and Transport (RMT) union has confirmed a series of Sunday strikes set to begin on 12 January and run until 25 May. The strikes follow the rejection of Avanti West Coast’s latest pay offer, with over 80% of train managers voting against the proposal in a recent referendum.

Avanti West Coast, which operates high-speed services between London, the North West, and Scotland, has warned that the industrial action will result in “significant disruption” for customers. The company expressed disappointment over the vote outcome, claiming it had made a “very reasonable revised offer” to resolve the ongoing dispute. The dispute primarily concerns rest day working, particularly on Sundays, and a proposed “new technology payment” related to scanning electronic tickets.

The RMT, led by Mick Lynch, had suspended planned strikes just before Christmas after Avanti put forward a revised proposal. However, union leaders have now opted to resume and extend the industrial action, citing the company’s failure to deliver a fair deal. The core issue remains the company’s request for guards to work on rostered rest days, including Sundays, to cover staffing shortages and prevent timetable disruptions.

Avanti, which has been under fire for poor punctuality, was the worst-performing train operator between July and September, with only 41% of services arriving on time, compared to a national average of 67%. Despite this, the franchise narrowly avoided nationalisation after reporting some improvements. However, it continues to face scrutiny from the government, which ultimately controls its funding.

Industry observers suggest that the RMT may be leveraging its position to secure a more favorable deal from the Treasury, given Avanti’s heavy reliance on public funds. The union’s decision to escalate the dispute with five months of planned strikes highlights the ongoing instability in the UK’s rail sector, raising concerns for both businesses and commuters.

The strike action is expected to severely impact travellers on key routes, with long-distance services between major cities likely to be the hardest hit. As the dispute continues, passengers are urged to plan their journeys in advance and expect possible delays and cancellations.

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