Uber has officially launched a new on-demand delivery service called Courier, aiming to simplify everyday errands and support small businesses across the UK. The service is currently available in nine cities and is set to expand to 20 locations by the end of the summer.
Integrated into the existing Uber app, Courier allows users to send or receive items—ranging from forgotten house keys to business documents—with just a few taps. The new feature is already live in Sheffield, Edinburgh, Stoke, Glasgow, Leicester, Oxford, Belfast, Northampton, and Hull. A broader rollout will include cities such as Brighton, Cardiff, Birmingham, Manchester, and Bristol. London is expected to join the service by late 2025.
Uber UK General Manager Andrew Brem described Courier as a response to growing demand for flexible, fast logistics. “Courier is designed for those moments when something just needs to get done, but you can’t get to it yourself,” he said. “It helps people and small businesses reclaim valuable time for what matters most.”
The service is designed for both personal and professional use. Small retailers can use Courier to offer same-day delivery without the overhead of a traditional logistics provider, while professionals can rely on it for time-sensitive document transport.
To use the service, customers open the Uber app, select Courier, input the pickup and drop-off addresses, and describe the item—provided it weighs under 15 pounds and is valued at less than £200. The app then allows users to track the delivery in real time, with added features such as PIN verification and shareable updates for added security.
Courier follows a five-step process—book, describe, confirm, track, and verify—designed to keep the experience streamlined and reliable.
With this move, Uber continues to broaden its footprint in urban mobility and last-mile logistics. As more consumers adapt to hybrid lifestyles and e-commerce continues to grow, services like Courier could become essential tools for modern living and small business operations alike.
The expansion marks a significant step in Uber’s strategy to become a one-stop platform for mobility and delivery, tapping into a growing market for fast, local logistics solutions.
