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British Workers Push Back Against Office Returns Amid Desk Shortages

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British employees are increasingly resistant to returning to the office, citing a lack of available desk space and inadequate facilities, according to new research by Remit Consulting. A survey found that 20% of workers listed workspace shortages as one of their top reasons for staying away, a situation that reflects how many businesses reduced office space too drastically after the pandemic-driven shift to remote work.

As companies look to trim costs, several high-profile firms, including insurance giant Aviva and banking behemoth HSBC, have downsized their office footprints. HSBC, for example, plans to vacate its Canary Wharf headquarters in favor of a smaller building near St Paul’s Cathedral.

Elijah Lewis of Remit Consulting stressed that the findings suggest a need for further investigation. He pointed out that the trend could be linked to companies focusing more on meeting and breakout areas at the expense of individual workspaces. Lewis also noted that the survey began examining desk shortages only in November, following feedback from property managers that this had become a growing concern.

The shortage of desk space is not limited to the UK; companies in the United States have faced similar challenges. Retail and tech giant Amazon, for instance, delayed office returns for thousands of employees after realizing there wouldn’t be enough space for everyone to work onsite five days a week.

However, for British workers, the primary reason for avoiding the office remains the hassle and expense of commuting. Noise and distractions within office environments were also significant deterrents. Despite these concerns, office occupancy in the UK reached its highest level since before the pandemic, with attendance surpassing 35% in November — the highest monthly average since Remit’s survey began in May 2021.

Lorna Landells of Remit Consulting noted that the increase in office attendance could be linked to heightened attention on return-to-office mandates. This trend suggests that employees are gradually adjusting to in-person collaboration, which may ease the implementation of stricter attendance policies at some firms.

Remit’s research indicates that businesses emphasizing meetings, collaboration, and networking opportunities are more likely to see consistent employee returns to the office. The survey also revealed that fewer workers are now willing to quit if required to return full-time, suggesting greater acceptance of hybrid working models that include in-office time.

Despite the rise in office occupancy, it remains well below pre-pandemic levels. Before 2020, offices were considered “full” at 60–80% occupancy, accounting for holidays, external meetings, and sick leave. As businesses reassess their office strategies, many are questioning whether the savings from smaller spaces are worth the challenges of accommodating employees who, after years of hybrid work, still need adequate desk space to feel productive.

A recent report by the Centre for Cities showed that London workers are returning to the office at a slower pace than those in cities like Paris and New York. In terms of office mandates, British businesses typically require employees to come in three days per week, a standard behind cities like Sydney, New York, and Singapore.

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Women Who Work from Home May Miss Promotion Opportunities, Warns Nationwide CEO

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Debbie Crosbie, the chief executive of Nationwide Building Society, has raised concerns that women who regularly work from home may miss out on promotion opportunities due to reduced visibility in the office. Speaking on BBC Radio 4’s Today programme, Crosbie highlighted how more women than men have opted for flexible working arrangements in the post-pandemic world, often driven by childcare responsibilities. However, she cautioned that this trend could inadvertently hinder women’s professional growth by limiting their in-person presence.

Crosbie explained that “development-watching,” the opportunity to observe and learn from senior leaders in person, played a key role in her own career advancement. “Men are more likely to come into the office than women, and we need to be really careful that we don’t prevent women from accessing that vital learning,” she said.

Nationwide, where Crosbie leads, introduced a “work from anywhere” policy during the pandemic for its non-branch staff but has since revised it to require employees to spend at least two days a week in the office. The company’s updated policy reflects growing concerns that remote work could contribute to unequal career progression opportunities for those who are less visible to their colleagues and superiors.

Crosbie also reflected on her early career at Clydesdale Bank under the leadership of Lynne Peacock, recalling how observing an inspiring female chief executive navigate challenges had been instrumental in her own development. She also credited her decision to have a child at 32 with providing her with flexibility at key moments in her career. “Many women are now having children later—in their late 30s—precisely when they’re often in line for more senior posts,” she noted.

Recent data from the Office for National Statistics (ONS) reveals that 28% of the UK workforce now works in a hybrid model, splitting their time between home and the office. Among working parents, the figure rises to 35%, with fathers more likely than mothers to adopt hybrid working patterns. Meanwhile, 44% of UK workers continue to commute to the same workplace five days a week.

Crosbie’s comments come at a time when businesses are grappling with the long-term implications of flexible working arrangements. As the conversation around work-life balance continues to evolve, experts are increasingly focusing on the need for companies to find ways to ensure all employees, particularly women, have equal opportunities for career progression, regardless of their work location.

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UK High Street Faces Record Job Losses Amid Economic Struggles

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The UK high street has experienced its biggest annual job losses since the pandemic, shedding nearly 170,000 retail positions in 2024, as shops continue to battle with rising taxes, escalating costs, and weakening consumer demand.

According to data from Altus Group and the Centre for Retail Research (CRR), the total number of retail job losses this year has reached 169,395, marking a 42% increase from 2023. The ongoing strain has been highlighted by the high-profile closures of major retailers including The Body Shop, Ted Baker, Homebase, Carpetright, and Lloyds Pharmacy, all of which have struggled under the mounting economic pressures.

Joshua Bamfield, director of CRR, attributed the job losses to a combination of higher operational costs, inflationary pressures, and government caution regarding the economy, which has eroded consumer confidence and led to tighter household budgets. “Consumers are becoming more cautious, and retailers are feeling the squeeze,” Bamfield explained.

Retailers are now bracing for an even tougher 2025, with forecasts predicting that an additional 200,000 jobs could be lost as a result of new policy measures. Two key upcoming changes are expected to significantly impact the industry: a reduction in business rate relief and a sharp increase in employers’ National Insurance Contributions (NICs).

Altus Group estimates that business rates will rise by £688 million annually when the current 75% discount drops to 40%. Meanwhile, Chancellor Rachel Reeves’s plan to raise NICs from 13.8% to 15% and lower the threshold to £5,000 is expected to add further financial strain on retailers, particularly affecting part-time workers, who make up half of the retail workforce.

Recent data from the Office for National Statistics reveals that retail employment has fallen to 3.6 million, down from over 4 million in 2019. November’s retail sales volumes were also 1.6% below pre-pandemic levels, and Boxing Day footfall was nearly 5% lower than in 2023, according to MRI Software.

Despite these challenges, the Treasury has defended its economic measures, arguing that 40% business rates relief will remain in place for 250,000 properties, and a permanent lower rate will be introduced in 2026. The government also emphasized that over half of employers will either see no change or a reduction in their NICs bill.

As the retail sector faces continued adversity, the coming months will be crucial in determining whether these measures can help stabilize the industry or whether more significant disruptions lie ahead.

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British Firms Optimistic About 2025, Expecting Revenue Growth and Increased Hiring

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British companies are showing increased optimism for the start of 2025, with new surveys suggesting that many expect higher turnover and increased hiring, providing a boost to Labour’s goal of rejuvenating the country’s sluggish economic growth.

Surveys conducted by Lloyds and KPMG reveal that 70% of firms are anticipating revenue growth in the first quarter of 2025. This marks an improvement in sentiment compared to the same period last year. Lloyds, which polled 1,200 companies, found that nearly three-quarters of respondents are projecting higher profits over the next 12 months. Of those, one in five expects revenues to increase by more than 10%, while a quarter forecast a rise of between 6% and 10%.

The financial services sector is also displaying confidence, with two-thirds of the 160 financial leaders surveyed by KPMG expressing optimism about the government’s new financial services strategy. Despite challenges such as the looming increase in employers’ national insurance contributions from April, the sector is bullish on Labour’s plans to boost competitiveness and attract foreign investment. “Financial services is the backbone of the UK economy,” said Karim Haji, global and UK head of financial services at KPMG. Haji also noted that half of the firms surveyed plan to recruit more staff in 2025.

However, some hurdles remain. A quarter of respondents to the KPMG survey cited higher national insurance costs as a potential barrier to hiring, while a third warned that difficulties in finding skilled candidates could also impede expansion.

Despite these positive forecasts, official data showed that the UK’s economy stagnated in the third quarter of 2024 after a strong start to the year, as concerns over high interest rates and global uncertainties continue to weigh on growth. Still, many economists predict that the UK will avoid a recession, with anticipated interest rate cuts next year and increased government spending in healthcare and local government. Traders are forecasting four cuts to the Bank of England’s base rate, potentially reducing it to 3.75%, which would ease borrowing costs for businesses.

In contrast to the optimism seen in the Lloyds and KPMG surveys, the Confederation of British Industry (CBI) reported that its members’ growth expectations for early 2025 remain at their lowest point since November 2022, citing ongoing uncertainty.

Despite these mixed outlooks, a fifth of the firms surveyed by Lloyds plan to hire new staff and invest in AI or digital tools, while a quarter aim to raise wages and upskill existing employees. Haji emphasized that further clarity on the government’s competitiveness strategy in 2025 will be key for financial services firms to effectively plan and attract foreign capital.

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