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Asda Announces Major Changes to Workforce and Remote Working Policies

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Asda has revealed significant changes to its workforce and remote working policies, which will impact over 5,000 employees across its Leeds and Leicester offices starting in January 2025. The announcement, made through an internal email from interim CEO Lord Rose, comes as the supermarket seeks to address challenges in its market position following its £6.8 billion sale to the Issa brothers and TDR Capital in 2021.

Since the acquisition, Asda’s market share has decreased from 14.6% to 12.6%, with the supermarket losing ground to rivals Tesco and Sainsbury’s. In an effort to align with industry trends and foster a more collaborative work environment, Asda has decided to scale back its remote working policy. The shift is aimed at creating a more responsive and collaborative workplace that mirrors the operational models of its competitors.

Alongside the changes to remote working, Asda will also streamline its head office operations by eliminating certain roles to “remove duplication and simplify structures.” However, the company has not disclosed the exact number of positions that will be affected by these reductions.

Interim CEO Lord Rose, who stepped into the role after Mohsin Issa’s resignation, emphasized that these changes are part of a broader effort to revitalize Asda’s performance. Rose is working closely with Rob Hattrell, a partner at TDR Capital, to lead the supermarket through this challenging period.

The company is also in the process of searching for a permanent CEO, with recruitment firm Spencer Stuart handling the search. However, industry insiders suggest that attracting top candidates may prove difficult due to Asda’s current struggles with market performance.

The restructuring and changes in working policies reflect Asda’s broader strategy to regain competitiveness in the retail sector, where it faces increasing pressure from larger competitors. While the impact on employees remains to be seen, the changes are part of the supermarket’s broader attempt to regain momentum and improve its position in an increasingly competitive market.

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HMRC Reports £24 Billion Increase in Tax Receipts, Boosting Government Finances

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HM Revenue & Customs (HMRC) has reported a significant rise in tax receipts, marking a positive development for the government following recent budget criticisms. According to leading audit and business advisory firm Blick Rothenberg, total tax receipts have increased by £24 billion over the past year compared to the previous 12-month period.

Tom Goddard, Senior Associate at Blick Rothenberg, noted that the growth in tax receipts has been consistent, despite a slight dip in August where receipts were almost £1 billion lower than in August 2023. He stated, “Total tax receipts continue to grow year on year, with an increase of £24 billion over the last 12 months. This offers some much-needed financial optimism for the government after a challenging budget that left many concerned about the economy.”

The latest figures show that total tax collected in the past year has now surpassed £842 billion and is on track to reach the £850 billion mark by December, traditionally a strong month for revenue collection.

Income tax has been a major contributor to the increase, with an approximate 8% year-on-year rise in receipts. This growth outpaces the current Consumer Price Inflation (CPI) rate of 2.3%, which itself rose by 0.6% in the past month. Goddard explained, “The rise in wages, particularly for the UK’s lowest earners, is continuing to drive higher tax receipts. Labour’s commitment to maintaining the national living wage and freezing income tax thresholds and personal allowances until 2028/29 will bring even more people into higher tax bands.”

Goddard further highlighted the potential future impact of these policies. “Labour’s stance on income tax thresholds and National Insurance contributions will not affect the tax take until after April 2025, but the groundwork is already being laid for a sustained increase in tax revenue in the coming years.”

On the topic of inheritance tax, which has also drawn attention in recent discussions, Goddard pointed out that it contributes a relatively modest portion to HMRC’s overall receipts. Over the last year, inheritance tax accounted for just under £8 billion, or approximately 0.9% of total receipts. He added that any changes to Agricultural Property Relief (APR) and Business Property Relief (BPR) will not impact revenues until April 2026, and the effects of inheritance tax changes may not be seen until November 2026.

The boost in tax receipts comes at a crucial time, providing the government with some financial breathing room amidst ongoing economic challenges.

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Santander UK Sets Aside £295 Million Over Mis-Sold Car Loans Amid Growing Industry Scandal

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Santander UK has set aside £295 million to potentially compensate customers affected by the mis-selling of car loans, as the controversy surrounding the motor finance industry continues to escalate. The bank’s provision comes amid concerns that the mis-selling scandal could lead to a redress bill of up to £30 billion, with Santander’s move contributing to nearly £1 billion in compensation provisions across the industry so far.

The issue stems from a wide-ranging review by the Financial Conduct Authority (FCA) into potentially unfair commissions in motor finance deals, which has prompted several lenders to set aside funds. Santander’s decision follows a landmark Court of Appeal ruling last month that expanded the scope of the issue and raised the possibility of mass redress for consumers.

The Court of Appeal judgment significantly widened the legal requirements around commission disclosures in motor finance agreements. The ruling found that any commission not properly disclosed or consented to by the borrower was unlawful, making lenders liable for repaying affected customers. This shift in legal interpretation has sent shockwaves through the industry, with lenders revising their practices and temporarily suspending some operations.

Santander’s provision, disclosed in its third-quarter figures, includes estimates for operational and legal costs, as well as potential compensation. The bank acknowledged significant uncertainties regarding the extent of any misconduct, stating that the financial impact could be either higher or lower than the amount set aside. The decision to make provisions follows growing expectations that lenders will be forced to compensate customers due to these mis-selling practices.

The provision also contributed to a sharp decline in Santander UK’s pre-tax profits, which dropped to £143 million for the three months ending in September, down from £558 million during the same period last year. The bank joins other major lenders, including Lloyds Banking Group, which has set aside £450 million for similar issues.

The controversy began in early 2021 when the FCA banned discretionary commissions, which were linked to the interest rates customers paid on loans. The commission arrangements were seen as encouraging dealers to sell more expensive credit to customers. The FCA’s subsequent investigation into these practices has sparked consumer complaints, leading to a review of contracts dating back to 2007.

The Court of Appeal ruling in October compounded the issue, calling into question the adequacy of current FCA regulations. Critics, including the head of the Finance & Leasing Association, have argued that the lack of regulatory clarity allowed the court to intervene, exacerbating confusion in the market. As the legal and financial consequences unfold, the industry awaits further clarity from the Supreme Court, which may ultimately decide the future of compensation claims.

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Motor Finance Scandal Could Cost Lenders Up to £30 Billion, Warns Moody’s

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A growing scandal over mis-sold motor finance could result in compensation bills of up to £30 billion for lenders, according to a warning from credit rating agency Moody’s. This latest estimate raises concerns that the issue could rival the scale of the payment protection insurance (PPI) scandal, which ultimately cost UK firms around £50 billion in redress.

The impact of the scandal may be more severe for smaller, specialist lenders, such as Close Brothers, Aldermore, Investec, and the financing arms of Ford and Volkswagen. While larger banks like Lloyds Banking Group, Barclays, and Santander UK may be better positioned to absorb the costs, Moody’s cautioned that these smaller institutions could face a “more significant hit to earnings and capitalisation.”

The motor finance industry has been under growing scrutiny since the Financial Conduct Authority (FCA) banned discretionary commissions in car loan deals in early 2021. These commissions, paid by lenders to car dealers or credit brokers for arranging finance, were seen as unfair, as they incentivised higher interest rates for borrowers.

The ban followed increasing consumer complaints about the commissions, leading the FCA to launch a comprehensive review in January, examining such payments dating back to April 2007. The ongoing investigation has prompted speculation that the regulator may soon require car loan providers to compensate affected borrowers.

In July, the FCA indicated that compensation for mis-sold finance was now “more likely than when we started our review.” Moody’s estimates the potential compensation costs could range from £8 billion to £21 billion for the industry.

The situation worsened last month following a Court of Appeal ruling, which determined that any undisclosed commission paid to a borrower was unlawful, making lenders liable to repay the money. This ruling applies to all types of commission, not just discretionary payments, and could add up to £9 billion to the compensation bill.

The judgment has caused turmoil in the industry, with some lenders halting car loan operations to ensure compliance. Close Brothers and Aldermore, central to the ruling, are planning to appeal to the Supreme Court. Meanwhile, Santander UK has delayed its third-quarter results to assess the financial impact of the judgment, with figures expected to be released Wednesday.

Uncertainty surrounds the scope of the ruling, with speculation that it could extend to other forms of consumer finance, which would amplify the potential fallout for lenders. Moody’s warned that a broader application of the judgment could have a “significantly more negative impact.”

So far, most banks and car finance arms have not set aside funds to cover potential compensation, with Lloyds Banking Group being one of the few to make provisions, earmarking £450 million. The scale of potential compensation payments has raised concerns about the stability of smaller lenders and the wider impact on the UK’s financial sector.

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