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41% of UK Workforce Now Works from Home, Hybrid Model Grows, ONS Data Shows

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Recent data from the Office for National Statistics (ONS) reveals that 41% of the British workforce now works from home at least part of the week, with 28% adopting a hybrid model and 13% working remotely full-time.

The shift to remote and hybrid work reflects a changing work landscape, with 44% of workers still commuting daily. Jobs that require physical presence, such as those in retail, healthcare, and construction, have kept many workers on-site. However, the ONS predicts that hybrid working is likely to remain common, especially for older workers, highly educated individuals, and parents.

The data also highlights a significant demographic divide in remote work patterns. Among workers aged 30 and above, 29% follow a hybrid model, while only 19% of younger workers aged 16-29 do the same. Parents are more likely to work from home part-time, with 35% of working parents adopting a hybrid schedule. Interestingly, more fathers (37%) than mothers (33%) take advantage of hybrid working arrangements.

Education also plays a key role in the adoption of hybrid working. The ONS found that workers with a degree are ten times more likely to work in a hybrid model than those without qualifications, with 42% of degree-holders working part-time from home compared to just 4% of non-degree holders.

The trend towards hybrid work is especially pronounced in sectors like IT and professional services, where remote-friendly roles are more prevalent. In fact, nearly half of senior managers and directors now follow a hybrid work schedule. However, critics argue that the shift to remote work may limit opportunities for younger staff to receive mentorship and guidance from more experienced colleagues, which is often more accessible in office settings.

The personal benefits of working from home are also evident in the data. On average, remote workers save 56 minutes on commuting each day. Many employees use this extra time for additional rest, with 24 minutes more spent in bed and 15 minutes of extra exercise, according to ONS surveys.

Despite these advantages, company leaders are reconsidering the future of remote work. A recent study by KPMG found that most CEOs plan to return to pre-pandemic office arrangements by 2027, suggesting that the long-term balance between flexibility and in-office collaboration remains uncertain for many businesses in the UK.

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HMRC Reports £24 Billion Increase in Tax Receipts, Boosting Government Finances

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HM Revenue & Customs (HMRC) has reported a significant rise in tax receipts, marking a positive development for the government following recent budget criticisms. According to leading audit and business advisory firm Blick Rothenberg, total tax receipts have increased by £24 billion over the past year compared to the previous 12-month period.

Tom Goddard, Senior Associate at Blick Rothenberg, noted that the growth in tax receipts has been consistent, despite a slight dip in August where receipts were almost £1 billion lower than in August 2023. He stated, “Total tax receipts continue to grow year on year, with an increase of £24 billion over the last 12 months. This offers some much-needed financial optimism for the government after a challenging budget that left many concerned about the economy.”

The latest figures show that total tax collected in the past year has now surpassed £842 billion and is on track to reach the £850 billion mark by December, traditionally a strong month for revenue collection.

Income tax has been a major contributor to the increase, with an approximate 8% year-on-year rise in receipts. This growth outpaces the current Consumer Price Inflation (CPI) rate of 2.3%, which itself rose by 0.6% in the past month. Goddard explained, “The rise in wages, particularly for the UK’s lowest earners, is continuing to drive higher tax receipts. Labour’s commitment to maintaining the national living wage and freezing income tax thresholds and personal allowances until 2028/29 will bring even more people into higher tax bands.”

Goddard further highlighted the potential future impact of these policies. “Labour’s stance on income tax thresholds and National Insurance contributions will not affect the tax take until after April 2025, but the groundwork is already being laid for a sustained increase in tax revenue in the coming years.”

On the topic of inheritance tax, which has also drawn attention in recent discussions, Goddard pointed out that it contributes a relatively modest portion to HMRC’s overall receipts. Over the last year, inheritance tax accounted for just under £8 billion, or approximately 0.9% of total receipts. He added that any changes to Agricultural Property Relief (APR) and Business Property Relief (BPR) will not impact revenues until April 2026, and the effects of inheritance tax changes may not be seen until November 2026.

The boost in tax receipts comes at a crucial time, providing the government with some financial breathing room amidst ongoing economic challenges.

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Santander UK Sets Aside £295 Million Over Mis-Sold Car Loans Amid Growing Industry Scandal

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Santander UK has set aside £295 million to potentially compensate customers affected by the mis-selling of car loans, as the controversy surrounding the motor finance industry continues to escalate. The bank’s provision comes amid concerns that the mis-selling scandal could lead to a redress bill of up to £30 billion, with Santander’s move contributing to nearly £1 billion in compensation provisions across the industry so far.

The issue stems from a wide-ranging review by the Financial Conduct Authority (FCA) into potentially unfair commissions in motor finance deals, which has prompted several lenders to set aside funds. Santander’s decision follows a landmark Court of Appeal ruling last month that expanded the scope of the issue and raised the possibility of mass redress for consumers.

The Court of Appeal judgment significantly widened the legal requirements around commission disclosures in motor finance agreements. The ruling found that any commission not properly disclosed or consented to by the borrower was unlawful, making lenders liable for repaying affected customers. This shift in legal interpretation has sent shockwaves through the industry, with lenders revising their practices and temporarily suspending some operations.

Santander’s provision, disclosed in its third-quarter figures, includes estimates for operational and legal costs, as well as potential compensation. The bank acknowledged significant uncertainties regarding the extent of any misconduct, stating that the financial impact could be either higher or lower than the amount set aside. The decision to make provisions follows growing expectations that lenders will be forced to compensate customers due to these mis-selling practices.

The provision also contributed to a sharp decline in Santander UK’s pre-tax profits, which dropped to £143 million for the three months ending in September, down from £558 million during the same period last year. The bank joins other major lenders, including Lloyds Banking Group, which has set aside £450 million for similar issues.

The controversy began in early 2021 when the FCA banned discretionary commissions, which were linked to the interest rates customers paid on loans. The commission arrangements were seen as encouraging dealers to sell more expensive credit to customers. The FCA’s subsequent investigation into these practices has sparked consumer complaints, leading to a review of contracts dating back to 2007.

The Court of Appeal ruling in October compounded the issue, calling into question the adequacy of current FCA regulations. Critics, including the head of the Finance & Leasing Association, have argued that the lack of regulatory clarity allowed the court to intervene, exacerbating confusion in the market. As the legal and financial consequences unfold, the industry awaits further clarity from the Supreme Court, which may ultimately decide the future of compensation claims.

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Motor Finance Scandal Could Cost Lenders Up to £30 Billion, Warns Moody’s

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A growing scandal over mis-sold motor finance could result in compensation bills of up to £30 billion for lenders, according to a warning from credit rating agency Moody’s. This latest estimate raises concerns that the issue could rival the scale of the payment protection insurance (PPI) scandal, which ultimately cost UK firms around £50 billion in redress.

The impact of the scandal may be more severe for smaller, specialist lenders, such as Close Brothers, Aldermore, Investec, and the financing arms of Ford and Volkswagen. While larger banks like Lloyds Banking Group, Barclays, and Santander UK may be better positioned to absorb the costs, Moody’s cautioned that these smaller institutions could face a “more significant hit to earnings and capitalisation.”

The motor finance industry has been under growing scrutiny since the Financial Conduct Authority (FCA) banned discretionary commissions in car loan deals in early 2021. These commissions, paid by lenders to car dealers or credit brokers for arranging finance, were seen as unfair, as they incentivised higher interest rates for borrowers.

The ban followed increasing consumer complaints about the commissions, leading the FCA to launch a comprehensive review in January, examining such payments dating back to April 2007. The ongoing investigation has prompted speculation that the regulator may soon require car loan providers to compensate affected borrowers.

In July, the FCA indicated that compensation for mis-sold finance was now “more likely than when we started our review.” Moody’s estimates the potential compensation costs could range from £8 billion to £21 billion for the industry.

The situation worsened last month following a Court of Appeal ruling, which determined that any undisclosed commission paid to a borrower was unlawful, making lenders liable to repay the money. This ruling applies to all types of commission, not just discretionary payments, and could add up to £9 billion to the compensation bill.

The judgment has caused turmoil in the industry, with some lenders halting car loan operations to ensure compliance. Close Brothers and Aldermore, central to the ruling, are planning to appeal to the Supreme Court. Meanwhile, Santander UK has delayed its third-quarter results to assess the financial impact of the judgment, with figures expected to be released Wednesday.

Uncertainty surrounds the scope of the ruling, with speculation that it could extend to other forms of consumer finance, which would amplify the potential fallout for lenders. Moody’s warned that a broader application of the judgment could have a “significantly more negative impact.”

So far, most banks and car finance arms have not set aside funds to cover potential compensation, with Lloyds Banking Group being one of the few to make provisions, earmarking £450 million. The scale of potential compensation payments has raised concerns about the stability of smaller lenders and the wider impact on the UK’s financial sector.

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